Our Privacy Policy

The Connect Group (Payment Systems)

The Connect Group (Payment Systems) (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use and safeguard personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and all other applicable UK data protection legislation.

This policy applies to:

• Businesses using our payment and card machine services
• Visitors to our website
• Those seeking permanent employment opportunities
• Clients using our business growth services
   

We may collect and process the following personal data:

• Full name and contact details

CV and employment history
 

• Qualifications and professional experience
   
• Salary expectations
   
• References (where provided)
   
• Right to work documentation
   
• Identification documents where legally required
   

• Name and job title
   
• Business contact details
   
• Billing and payment information
   
• Records of correspondence and communications
   

• Business details
   
• Merchant and banking information
   
• Transaction-related information necessary to provide services
   

• IP address
   
• Browser and device information
   
• Information submitted via contact forms
   
• Cookie data (please see our Cookie Policy)
   

We do not knowingly collect special category data unless it is necessary for recruitment purposes and processed in accordance with legal requirements.

We use personal data to:

• Provide permanent recruitment services
   
• Introduce candidates to suitable employers
   
• Provide card machine and payment services
   
• Manage client and business relationships
   
• Process payments and invoices
   
• Comply with legal and regulatory obligations
   
• Improve our website and services
   

We will only process personal data where we have a lawful basis to do so.

Under UK GDPR, we rely on one or more of the following lawful bases:

• Contractual necessity – to fulfil our services
   
• Legitimate interests – to operate and improve our business
   
• Legal obligation – to comply with statutory duties
   
• Consent – where required, including for marketing communications
   

You may withdraw consent at any time.

We may share personal data with:

• Prospective employers (in relation to recruitment services)
   
• Payment service providers and merchant partners
   
• Professional advisers such as accountants and legal advisers
   
• IT service providers
   
• Regulatory bodies and law enforcement where required
   

We do not sell personal data to third parties.

All third parties are required to respect the security of personal data and to treat it in accordance with the law.

We retain personal data only for as long as necessary:

• Candidate data – typically up to 2 years unless otherwise agreed
   
• Client data – for the duration of the relationship and up to 6 years thereafter for accounting and legal purposes
   

Data may be retained longer where required by law or regulation.

The Connect Group (Payment Systems) implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or disclosure.

Access to personal data is restricted to those who have a legitimate business need.

Under UK data protection legislation, you have the right to:

• Request access to your personal data
   
• Request correction of inaccurate information
   
• Request erasure of your personal data
   
• Restrict or object to processing
   
• Request transfer of your data (data portability)
   
• Withdraw consent where processing is based on consent
   

To exercise your rights, please contact: [Insert Contact Email]

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://www.ico.org.uk

Our website may use cookies to enhance user experience and analyse website traffic. Further details are available in our Cookie Policy.

We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised effective date.